Refunds

Refund and Cancellation Policy

This policy applies to NRPS subscriptions, payment technology services, reconciliation support, integrations, and operational services purchased from Nirmaata.

Cancellation

Subscription cancellation requests should be sent to support@nirmaata.com with the registered business email, order number, plan name, and reason for cancellation. Access may continue until the end of the paid billing period unless otherwise agreed.

Refunds

Refunds are reviewed case by case. Approved refunds are processed to the original payment method where supported by the payment provider. Setup, onboarding, integration, customization, and consumed service periods may be non-refundable once work has started or access has been provisioned.

Disputes

For billing or payment disputes, share the order ID, Airpay transaction ID where available, amount, date, and registered business details at support@nirmaata.com.