1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use the Crypto Market Analytics & Arbitrage Intelligence Platform. By accessing or using the platform, you agree to the terms outlined in this policy.

2. Information We Collect

Personal Information

• Full name, email address, and phone number
• Address and location details
• Identity verification details (Aadhaar, PAN)
• Uploaded KYC documents and live photo

Technical Information

• IP address and device information
• Browser type and usage data
• Login activity and session data

3. How We Use Your Information

• To create and manage your account
• To verify identity and comply with KYC requirements
• To provide access to analytics tools and platform features
• To monitor usage and improve platform performance
• To communicate important updates and notifications

4. KYC & Identity Verification

We collect and process identity documents strictly for verification purposes. Your Aadhaar and PAN details are handled securely and displayed in masked format wherever applicable.

5. Data Sharing

We do not sell or rent your personal data. Information may be shared only:

• With internal teams for verification and support
• To comply with legal obligations or regulatory requirements
• With service providers assisting in platform operations

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure and users share information at their own risk.

7. Data Retention

We retain user data as long as required for operational, legal, and compliance purposes. KYC records may be stored for extended periods as required by applicable regulations.

8. User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and ensuring that the information provided is accurate and up to date.

9. Cookies & Tracking

The platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve services.

10. Third-Party Services

The platform may interact with third-party services such as cryptocurrency exchanges. We are not responsible for the privacy practices of such third-party platforms.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact

For any questions regarding this Privacy Policy, users may contact the platform support team through official communication channels.